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Privacy Policy

At JylixTech, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, protect, and share your data when you visit our website, https://www.jylixtech.com, or use our mobile applications. This policy complies with key privacy regulations, including the GDPR (General Data Protection Regulation), APP (Australian Privacy Principles), and CCPA (California Consumer Privacy Act). By using our services, you consent to the practices described below.

1. Types of Information Collected

We collect the following types of information to provide, improve, and personalize our services:

  • Personal Information: This includes your name, email address, phone number, and payment details when you make a purchase, create an account, or sign up for our newsletter.
  • Usage Data: We collect information about your interactions with our website and mobile applications, such as pages visited, time spent, and actions taken.
  • Device and Technical Data: This includes your IP address, browser type, operating system, and device identifiers.
  • Cookies and Tracking Technologies: We use cookies to track browsing behavior, remember your preferences, and enhance your experience. You can manage your cookie settings through your browser or device settings.

2. How We Use Your Information

Your information is used for the following purposes:

  • Service Delivery: To process orders, manage accounts, provide customer support, and deliver personalized content.
  • Marketing and Communications: To send you newsletters, promotional offers, and updates. You can opt-out at any time by clicking the "unsubscribe" link in any email or adjusting your preferences in your account settings.
  • Website and App Improvement: To analyze usage patterns and enhance the functionality, security, and user experience of our website and mobile applications.
  • Legal Compliance: To comply with applicable laws and regulations, including GDPR, APP, and CCPA.

3. Legal Basis for Processing (GDPR Compliance)

Under GDPR, we process your personal data based on the following legal grounds:

  • Consent: When you provide explicit consent, such as signing up for marketing communications.
  • Contractual Necessity: When processing is necessary to fulfill a contract, such as processing a purchase.
  • Legitimate Interests: When we have a legitimate interest in processing your data, such as improving our services or preventing fraud, provided it does not override your rights.
  • Legal Obligations: When required to comply with legal or regulatory requirements.

4. How We Protect Your Information

We implement industry-standard security measures to protect your personal data, including:

  • Encryption: SSL/TLS encryption for data in transit and at rest where applicable.
  • Secure Servers: Hosting data on secure, compliant servers with restricted access.
  • Access Controls: Limiting access to personal data to authorized personnel only.
  • Regular Audits: Conducting security audits and vulnerability assessments to identify and address risks.

While we strive to protect your data, no method is 100% secure. We encourage you to use strong passwords and keep your account information confidential.

5. Your Rights and Choices

You have control over your personal information. Depending on your location and applicable laws (e.g., GDPR, CCPA), you may have the following rights:

  • Access: Request a copy of your personal data.
  • Correction: Ask us to correct inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data (subject to legal obligations).
  • Restriction: Request that we limit the processing of your data.
  • Portability: Request your data in a structured, machine-readable format.
  • Opt-Out: Unsubscribe from marketing communications or opt-out of certain data processing activities.
  • Non-Discrimination (CCPA): We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact us at [email protected].

6. Sharing Your Information with Third Parties

We may share your information with trusted third-party service providers who help us operate our website, mobile applications, and deliver services, such as:

  • Payment processors
  • Hosting and cloud services
  • Marketing and analytics tools

These providers are contractually obligated to protect your data and use it only for the purposes we specify. We do not sell your personal information to third parties.

7. International Data Transfers

If you are located in the European Economic Area (EEA), your data may be transferred to and processed in countries outside the EEA, including the United States. We ensure that such transfers comply with GDPR requirements, using mechanisms like Standard Contractual Clauses or adequacy decisions.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you request deletion, we will remove your data unless retention is legally mandated.

9. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.

10. Mobile Application Considerations

For users of our mobile applications, we may collect additional data such as device identifiers, location information (with consent), and app usage data. This information is used to provide and improve our mobile services. You can manage your permissions through your device settings.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at [email protected].

Last Updated: April 10, 2025